Your responsibilities
Collect only what you need, explain why you need it, and keep guest records accurate. Give teammates access only to the work they perform.
Sensitive information
Dietary and accessibility details can reveal personal information. Use these details only to arrange appropriate hospitality and access, and avoid including them in broad communications.
Requests and incidents
Contact support if you need help with a data request, incorrect access, or a suspected security incident. Include enough information to identify the issue without sending passwords or private access codes.
Processing agreements
Organizations requiring a formal data processing agreement should contact support before using the service for that purpose.